Welcome To Blueberry Support

Exceptional Outsourced Application Support

Let your team focus on core activities whilst our support specialists resolve issues fast.

Outsourced Application Support

Outsourcing your application support isn’t just a smart choice – it’s a game-changer for your business. Save costs, tap into expert-level support and enjoy unmatched scalability. 

Let us handle the heavy lifting with proactive monitoring and lightning-fast issue resolution, so you can focus on what you do best. Forget expensive tools and the stress of downtime; our service level agreements guarantee reliable, efficient and smooth operations every step of the way. 

Partner with us and keep your systems running seamlessly!

Blueberry Support Application Support

Our Services

We can support your business in different ways
Blueberry Support Services

Level 1 Support

The initial point of contact for users experiencing issues or needing assistance

Blueberry Support Services

Level 2 Support

More in-depth technical expertise than Level 1 to address more complex technical problems and provide solutions requiring specialised skills or expertise

Blueberry Support Services

Testing

Test plans created in collaboration with you then manually executed and updated as required.

Blueberry Support Services

Training

We can work with you to design and deliver a training package that meets your exact needs.

Why Choose Blueberry Support?

Outsourcing application support can offer several advantages for businesses

Support via email and telephone

All calls are logged via the tracking system to allow for analysis​​

Small team so the end users get to know the support analysts

Cyber Essentials certified

DSPT compliant

All team members are DBS checked

Disability confident committed employer

No tech jargon used

About Us

For over 20 years, we have specialized in providing outstanding application support, primarily in the education sector. Our reputation for exceptional service stems from our ability to not only resolve complex technical issues but also explain them in a clear, user-friendly way to non-technical end users. We pride ourselves on going above and beyond to support our customers.

As proud partners of Blueberry Consultants, we maintain a close relationship with their development teams. This collaboration enables us to resolve issues swiftly and effectively, ensuring seamless and reliable support for your applications.

Blueberry Support Office

Client Testimonials

Read the positive comments our customers say about us
Thank you to you and Harry for all of your support with Syndesi testing. I will definitely keep you in mind for any future support needed on Syndesi or any other systems.
Managing Director, RTITB
Thank you for this morning's course. As always so thorough and easy to follow.
Headteacher, Bodnant Community School
I would like to thank you for the service we have had over the previous years. The communication and support we received from the team has always been fantastic.
Headteacher, Ysgol Gymraeg Rhydaman